NOZAIA Learn
Comment pouvons-nous aider ?
Un guide pour chaque partie de NOZAIA, avec les étapes, de vraies captures d’écran et que faire si quelque chose ne marche pas.
Nouveau sur NOZAIA ? Commencez ici
Les mêmes étapes que « Préparer votre salon » dans l’app, dans cet ordre.
- Setting up your salonA list of what's still needed before clients can book: treatments, team, hours, payments, your page. What's done is ticked off automatically.
- Switching and importingMoving treatments, clients, appointments, history and reviews over from your old software.
- Creating or changing a treatmentA treatment has a name, a category, a price, a duration and a buffer. The duration is the time with the client; the buffer is the time after it to tidy up or prepare, which the calendar keeps free but the client doesn't see. Also: a photo (optional; it then shows with the treatment on your mini website and in the booking screen, and without a photo nothing shows), who does it, extras and finishes, a calendar colour, a deposit, a from-price and whether it can be booked online.
- TeamWho works here, what they do and when
- Who does this treatmentPer treatment you choose which team members do it. Only they can be booked online for it, and in the booking screen they come first.
- Schedule and working hoursWho works when: per day, or as a fixed weekly pattern that carries on. Per day you can also mark someone as off, and choose which treatments someone does that day.
- Your booking page and mini siteThe page where clients book online. Every salon can set its logo and colour; the menu, header photo and own fonts (the site builder) are in Pro, or separately as an add-on.
- Connecting a payment providerConnecting your own account with a payment provider so clients can pay online. Which one depends on the country: Stripe in most countries, Sentoo on Aruba, Curaçao, Bonaire and Sint Maarten, PayTabs in the Gulf states, Egypt and Morocco, Paystack in four African countries, Mopé in Suriname.
- RemindersThe automatic reminder on or off
Par thème
- Getting startedSetting up your salon, switching from your old system and finding your way around NOZAIA.11 guides
- Calendar and appointmentsMaking and moving appointments, blocking time, the waitlist and when clients can book online.10 guides
- ClientsThe client card, requests and consultations, consent and privacy, and what your client sees.10 guides
- Services and productsTreatments, extras, packages, price rules, products and stock.8 guides
- Checkout and paymentsCheckout at the counter, deposits, no-show protection, card terminals and day closing.12 guides
- TeamYour team, the schedule, roles and permissions, and pay runs.4 guides
- Online booking and your websiteYour booking page, the website builder, your own domain, the book button and the rules for online booking.11 guides
- Marketing and messagesCampaigns, automations, reminders, client emails, reviews, gift cards and loyalty.15 guides
- Reports and financeReports, invoices and VAT, expenses and the numbers per payment method.7 guides
- AI assistantsNOZAIA AI for your own numbers and ZIA, the receptionist who answers your clients' messages.2 guides
- AcademySelling training: courses, teaching days, students, attendance, models and certificates.6 guides
- EventsInquiries, quotes, events, rentals, logistics, spaces and the report.14 guides
- Settings and accountYour subscription, logging in, how the app looks, notifications and your data.7 guides
Guides populaires
Vous êtes bloqué ?
Dans NOZAIA, ouvrez le Support en bas de la barre latérale (sur téléphone : dans le menu sous votre nom). Il sait sur quel écran vous êtes, et s’il ne peut pas aider, votre question part à notre équipe.