NOZAIA Learn
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A guide for every part of NOZAIA, with the steps, real screenshots and what to do if something doesn't work.
New to NOZAIA? Start here
The same steps as Set up your salon in the app, in this order.
- Setting up your salonA list of what's still needed before clients can book: treatments, team, hours, payments, your page. What's done is ticked off automatically.
- Switching and importingMoving treatments, clients, appointments, history and reviews over from your old software.
- Creating or changing a treatmentA treatment has a name, a category, a price, a duration and a buffer. The duration is the time with the client; the buffer is the time after it to tidy up or prepare, which the calendar keeps free but the client doesn't see. Also: a photo (optional; it then shows with the treatment on your mini website and in the booking screen, and without a photo nothing shows), who does it, extras and finishes, a calendar colour, a deposit, a from-price and whether it can be booked online.
- TeamWho works here, what they do and when
- Who does this treatmentPer treatment you choose which team members do it. Only they can be booked online for it, and in the booking screen they come first.
- Schedule and working hoursWho works when: per day, or as a fixed weekly pattern that carries on. Per day you can also mark someone as off, and choose which treatments someone does that day.
- Your booking page and mini siteThe page where clients book online. Every salon can set its logo and colour; the menu, header photo and own fonts (the site builder) are in Pro, or separately as an add-on.
- Connecting a payment providerConnecting your own account with a payment provider so clients can pay online. Which one depends on the country: Stripe in most countries, Sentoo on Aruba, Curaçao, Bonaire and Sint Maarten, PayTabs in the Gulf states, Egypt and Morocco, Paystack in four African countries, Mopé in Suriname.
- RemindersThe automatic reminder on or off
Browse by topic
- Getting startedSetting up your salon, switching from your old system and finding your way around NOZAIA.11 guides
- Calendar and appointmentsMaking and moving appointments, blocking time, the waitlist and when clients can book online.10 guides
- ClientsThe client card, requests and consultations, consent and privacy, and what your client sees.10 guides
- Services and productsTreatments, extras, packages, price rules, products and stock.8 guides
- Checkout and paymentsCheckout at the counter, deposits, no-show protection, card terminals and day closing.12 guides
- TeamYour team, the schedule, roles and permissions, and pay runs.4 guides
- Online booking and your websiteYour booking page, the website builder, your own domain, the book button and the rules for online booking.11 guides
- Marketing and messagesCampaigns, automations, reminders, client emails, reviews, gift cards and loyalty.15 guides
- Reports and financeReports, invoices and VAT, expenses and the numbers per payment method.7 guides
- AI assistantsNOZAIA AI for your own numbers and ZIA, the receptionist who answers your clients' messages.2 guides
- AcademySelling training: courses, teaching days, students, attendance, models and certificates.6 guides
- EventsInquiries, quotes, events, rentals, logistics, spaces and the report.14 guides
- Settings and accountYour subscription, logging in, how the app looks, notifications and your data.7 guides
Popular guides
Still stuck?
In NOZAIA, open Support at the bottom of the sidebar (on your phone: in the menu under your name). It knows which screen you're on, and if it can't help, your question goes to our team.