Services and products
Treatments, extras, packages, price rules, products and stock.
Creating or changing a treatmentA treatment has a name, a category, a price, a duration and a buffer. The duration is the time with the client; the buffer is the time after it to tidy up or prepare, which the calendar keeps free but the client doesn't see. Also: a photo (optional; it then shows with the treatment on your mini website and in the booking screen, and without a photo nothing shows), who does it, extras and finishes, a calendar colour, a deposit, a from-price and whether it can be booked online.
Who does this treatmentPer treatment you choose which team members do it. Only they can be booked online for it, and in the booking screen they come first.- Extras and finishes (options)What a client can choose with a treatment: a finish (French or Baby Boomer) or something extra (nail art). An option group is a question with choices. Pick one or pick several, and optionally required. Each choice has its own price, its own extra time and who does it. The client picks them when booking online, and at the desk you pick them in the booking panel. What's already booked keeps the price of that moment.
- Surcharges and discounts (price rules)Rules that adjust the price automatically: a surcharge in the evening or at weekends, or a discount on a quiet part of the day. A fixed amount or a percentage, on chosen days and times, optionally only with certain team members, treatments or only online. The client sees the surcharge when choosing a time. Per rule you choose whether it counts towards commission and whether it is included in a refund.
- Bundles and packagesA bundle is a combination of at least two treatments that the client books as one appointment, with one price. Handy for a fixed combination clients always book together.
- Booking together and roomsPer treatment you choose whether clients can book it for several people at once (up to 4), like a couples massage: each person with their own team member, at the same time. And per treatment in which rooms it can take place (a couples room with 2 places, for example): clients then only see times when there's space.
- ProductsWhat you sell, for how much and where
- Stock and scanning productsStock keeps track of how many of each product you have: what you sell and what you use yourself during treatments (gel, colour, gloves). The goal: not finding out in the middle of a treatment that something is out. Scanning is there so you don't have to type in every product: take a photo of the package, NOZAIA reads the barcode and the label, and you check it before anything is saved. A scanned product goes in as something for your own use; to sell it, switch that on under Products. Products is about price and selling, Stock about the number.