Connecting a payment provider
Connecting your own account with a payment provider so clients can pay online. Which one depends on the country: Stripe in most countries, Sentoo on Aruba, Curaçao, Bonaire and Sint Maarten, PayTabs in the Gulf states, Egypt and Morocco, Paystack in four African countries, Mopé in Suriname.
Where to find it
How it works
- Settings → Payments → Receiving payments, and follow the steps on screen.
- The money goes straight to you.
If something doesn't work
My client gets "The payment could not be started" and can't pay with Sentoo.
Almost always NOZAIA isn't listed under Valid hostnames in your Sentoo portal. Add the address shown with a copy button in NOZAIA at Settings → Payments → Receiving payments, step 3, and save with Save merchant. Sentoo's example address can stay. This is different from the Payment status URL in step 4.
I use Sentoo and my payments don't come through.
Check the Payment status URL is set in your Sentoo portal (copy button in NOZAIA at Settings → Payments → Receiving payments). Without it NOZAIA only hears about a payment late. Refunds with Sentoo don't go through NOZAIA but through your bank.
Related guides
- Paying with a QR code at the counterThe client scans a QR code with their own phone and pays online, with your own payment provider (Stripe or Sentoo). It can also be shown on your own phone.
- Deposit for online bookingsA client pays part or all of the amount when booking online. Set per treatment: none, a percentage or a fixed amount. The money goes straight to your own account, not through NOZAIA.
- No-show protection (card on file)When booking online, clients save their card and tick your rules. Nothing is charged. If someone doesn't show up or cancels too late, you charge the fee with one button: a percentage of the price or a fixed amount. Nothing is ever charged automatically. Only works if your clients pay online through Stripe.
- CheckoutChecking out an appointment or a separate sale: the cart, discount, a gift card or stamp card, and the payment method (card, cash, transfer, QR code, or split). An invoice is made.
Did this guide help?
Still stuck?
In NOZAIA, open Support at the bottom of the sidebar (on your phone: in the menu under your name). It knows which screen you're on, and if it can't help, your question goes to our team.
Last checked 29 September 2026