Your salon is set to inactive
NOZAIA sets a salon to inactive when nothing has happened for more than two weeks. Your details are kept; you just cannot work in NOZAIA until the salon is active again.
Where to find it
Where to find itThis isn't a screen of its own in NOZAIA.
How it works
- Send support a message on the screen with what you need.
- NOZAIA gets a notification straight away and makes your salon active again if you want to continue.
- You can also log out there.
Related guides
- Setting up your salonA list of what's still needed before clients can book: treatments, team, hours, payments, your page. What's done is ticked off automatically.
- Switching and importingMoving treatments, clients, appointments, history and reviews over from your old software.
- Importing client photosMoving client photos over in one go, from your old system or your phone. NOZAIA puts every photo on the right client card, with the date from the photo itself, and skips photos that are already there.
- TodayThe start page after logging in: tiles with your revenue over the last seven days, new bookings (since yesterday, online or by the salon), upcoming appointments, activity, open requests, your best team member and most popular treatments, and NOZAIA AI for questions about your own numbers. A business that does events or rentals gets its own tiles for those.
Did this guide help?
Still stuck?
In NOZAIA, open Support at the bottom of the sidebar (on your phone: in the menu under your name). It knows which screen you're on, and if it can't help, your question goes to our team.
Last checked 15 October 2026