Sent emails
Ce guide est en anglais.
When, to whom, and whether it arrived
Où le trouver
Où le trouverSettings → Marketing and messages → Sent emails
Comment ça marche
- Everything NOZAIA sent on your behalf: when, to whom, about which appointment, by email or as a notification, and the status.
- Sent means the email was accepted, Delivered that it arrived (as far as we hear back).
- Bounced, Failed or Marked as spam means it didn't arrive; tap it to see what went wrong.
- Search by name, email address or subject.
- Needs the clients permission.
Bon à savoir
- Les membres de l’équipe ont besoin de l’autorisation « Clients ». Le propriétaire la règle dans Settings → Team → Roles and permissions (l’app est en anglais).
Si quelque chose ne marche pas
My client says they didn't get a confirmation.
Check Settings → Marketing and messages → Sent emails and search for the name. If it says Delivered, it's probably in spam or the promotions tab. If it says Bounced, the email address is often wrong; fix it on the client card.
Guides associés
- CampaignsAn email to a group of clients in your own branding. Only goes to clients who gave consent for offers and have an email address.
- AutomationsEverything NOZAIA sends to your clients by itself
- RemindersThe automatic reminder on or off
- RebookingWho is due for another appointment, based on their own rhythm
Ce guide vous a-t-il aidé ?
Vous êtes bloqué ?
Dans NOZAIA, ouvrez le Support en bas de la barre latérale (sur téléphone : dans le menu sous votre nom). Il sait sur quel écran vous êtes, et s’il ne peut pas aider, votre question part à notre équipe.
Vérifié le 29 septembre 2026