Sent emails
Esta guía está en inglés.
When, to whom, and whether it arrived
Dónde encontrarlo
Dónde encontrarloSettings → Marketing and messages → Sent emails
Cómo funciona
- Everything NOZAIA sent on your behalf: when, to whom, about which appointment, by email or as a notification, and the status.
- Sent means the email was accepted, Delivered that it arrived (as far as we hear back).
- Bounced, Failed or Marked as spam means it didn't arrive; tap it to see what went wrong.
- Search by name, email address or subject.
- Needs the clients permission.
Conviene saber
- Los miembros del equipo necesitan el permiso “Clients”. El propietario lo configura en Settings → Team → Roles and permissions (la app está en inglés).
Si algo no funciona
My client says they didn't get a confirmation.
Check Settings → Marketing and messages → Sent emails and search for the name. If it says Delivered, it's probably in spam or the promotions tab. If it says Bounced, the email address is often wrong; fix it on the client card.
Guías relacionadas
- CampaignsAn email to a group of clients in your own branding. Only goes to clients who gave consent for offers and have an email address.
- AutomationsEverything NOZAIA sends to your clients by itself
- RemindersThe automatic reminder on or off
- RebookingWho is due for another appointment, based on their own rhythm
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¿Sigues atascado?
En NOZAIA, abre Soporte abajo en la barra lateral (en el móvil: en el menú bajo tu nombre). Sabe en qué pantalla estás y, si no puede ayudarte, tu pregunta llega a nuestro equipo.
Revisado el 29 de septiembre de 2026