Sent emails
Diese Anleitung ist auf Englisch.
When, to whom, and whether it arrived
Wo du es findest
Wo du es findestSettings → Marketing and messages → Sent emails
So funktioniert es
- Everything NOZAIA sent on your behalf: when, to whom, about which appointment, by email or as a notification, and the status.
- Sent means the email was accepted, Delivered that it arrived (as far as we hear back).
- Bounced, Failed or Marked as spam means it didn't arrive; tap it to see what went wrong.
- Search by name, email address or subject.
- Needs the clients permission.
Gut zu wissen
- Teammitglieder brauchen die Berechtigung „Clients“. Die Inhaberin oder der Inhaber legt das unter Settings → Team → Roles and permissions fest (die App ist auf Englisch).
Wenn etwas nicht klappt
My client says they didn't get a confirmation.
Check Settings → Marketing and messages → Sent emails and search for the name. If it says Delivered, it's probably in spam or the promotions tab. If it says Bounced, the email address is often wrong; fix it on the client card.
Passende Anleitungen
- CampaignsAn email to a group of clients in your own branding. Only goes to clients who gave consent for offers and have an email address.
- AutomationsEverything NOZAIA sends to your clients by itself
- RemindersThe automatic reminder on or off
- RebookingWho is due for another appointment, based on their own rhythm
Hat dir diese Anleitung geholfen?
Kommst du nicht weiter?
Öffne in NOZAIA den Support unten in der Seitenleiste (auf dem Handy: im Menü unter deinem Namen). Er weiß, auf welchem Bildschirm du bist, und wenn er nicht helfen kann, geht deine Frage an unser Team.
Zuletzt geprüft am 29. September 2026