Reviews
What clients wrote about you, and your replies
Where to find it
Where to find itSidebar → Client contact → Reviews
How it works
- Everything clients write about you in one place: average score, count, how many you answered, per platform (NOZAIA, Google or your previous system), and the reviews still waiting for a reply.
- NOZAIA AI can summarise your reviews: what clients appreciate, what could be better, what's mentioned often (costs 3 AI credits; names aren't shared).
- Under All reviews you filter by stars, platform, reply and whether they show on your booking page, and choose which are visible.
Related guides
- CampaignsAn email to a group of clients in your own branding. Only goes to clients who gave consent for offers and have an email address.
- AutomationsEverything NOZAIA sends to your clients by itself
- RemindersThe automatic reminder on or off
- RebookingWho is due for another appointment, based on their own rhythm
Did this guide help?
Still stuck?
In NOZAIA, open Support at the bottom of the sidebar (on your phone: in the menu under your name). It knows which screen you're on, and if it can't help, your question goes to our team.
Last checked 29 September 2026