Still to be paid
A reminder when an amount has been outstanding too long
Where to find it
Where to find itSettings → Payments → Still to be paid
How it works
- Switch on Send reminder automatically, choose after how many days (counted from the agreed payment date, otherwise the day of the appointment) and write in your own words how to pay, for example your account number; without that text no email is sent.
- With online payments on, the email gets a button to pay straight away.
- The reminder goes once per amount; sending it again is done under Outstanding.
Good to know
- Team members need the permission “Business settings”. The owner sets this under Settings → Team → Roles and permissions.
Related guides
- CheckoutChecking out an appointment or a separate sale: the cart, discount, a gift card or stamp card, and the payment method (card, cash, transfer, QR code, or split). An invoice is made.
- Paying with a QR code at the counterThe client scans a QR code with their own phone and pays online, with your own payment provider (Stripe or Sentoo). It can also be shown on your own phone.
- Connecting a payment providerConnecting your own account with a payment provider so clients can pay online. Which one depends on the country: Stripe in most countries, Sentoo on Aruba, Curaçao, Bonaire and Sint Maarten, PayTabs in the Gulf states, Egypt and Morocco, Paystack in four African countries, Mopé in Suriname.
- Deposit for online bookingsA client pays part or all of the amount when booking online. Set per treatment: none, a percentage or a fixed amount. The money goes straight to your own account, not through NOZAIA.
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Still stuck?
In NOZAIA, open Support at the bottom of the sidebar (on your phone: in the menu under your name). It knows which screen you're on, and if it can't help, your question goes to our team.
Last checked 29 September 2026



