New client stop
Regular clients keep booking, new clients join a list
Where to find it
Where to find itSettings → Online → New client stop
How it works
- Switch it on for the whole salon, per team member who is fully booked, or per treatment (for example only brow shaping): new clients then see that treatment marked Existing clients only and cannot book it.
- Regular clients (anyone on your client list) keep booking online: they tap I'm already a client, log in with their email address or Face ID and book as usual.
- New clients see your own text (or the standard text) and can join the list for new clients.
- With a stop for the whole salon they also can't send a request or join the waiting list.
- That list is at the bottom: mark someone Contacted or Done, or remove them.
- In the calendar you can always book anyone yourself.
Good to know
- Team members need the permission “Business settings”. The owner sets this under Settings → Team → Roles and permissions.
Related guides
- Your booking page and mini siteThe page where clients book online. Every salon can set its logo and colour; the menu, header photo and own fonts (the site builder) are in Pro, or separately as an add-on.
- Website builderYour own website instead of only a booking page. You edit the site on the page itself: click text and type, drag sections and elements, add your own pages and pick from more than a hundred fonts. Included in Pro and Studio.
- The booking windowThe booking window on your mini website, your own website or the direct booking link: choose a treatment, optionally a team member, a day and time, details, and payment if needed. A thin progress line at the top; back and forward with arrows.
- Online bookingConfirmed right away or approved first, and no-show protection
Did this guide help?
Still stuck?
In NOZAIA, open Support at the bottom of the sidebar (on your phone: in the menu under your name). It knows which screen you're on, and if it can't help, your question goes to our team.
Last checked 29 September 2026



