House rules, terms and privacy
Your house rules (cancelling, no-show, late, other), your own terms and privacy notice, and the notice in the booking window. With buttons for bold, italic and underline; that's how they appear on your mini site and in emails.
Where to find it
Where to find itSettings → Clients → Information and terms (or Online → Information and terms)
How it works
- Each block says where it ends up.
- Extra information goes into the confirmation and the reminder.
- Under What a client may do themselves you choose whether clients may reschedule and cancel themselves, and up to how many hours before; after that it only goes through you.
- Your privacy statement and terms are a link to your own site or typed in, with bold, italic and underline.
- Note when booking is a bar above your booking page, for example about your deposit.
Related guides
- Your booking page and mini siteThe page where clients book online. Every salon can set its logo and colour; the menu, header photo and own fonts (the site builder) are in Pro, or separately as an add-on.
- Website builderYour own website instead of only a booking page. You edit the site on the page itself: click text and type, drag sections and elements, add your own pages and pick from more than a hundred fonts. Included in Pro and Studio.
- The booking windowThe booking window on your mini website, your own website or the direct booking link: choose a treatment, optionally a team member, a day and time, details, and payment if needed. A thin progress line at the top; back and forward with arrows.
- Online bookingConfirmed right away or approved first, and no-show protection
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Still stuck?
In NOZAIA, open Support at the bottom of the sidebar (on your phone: in the menu under your name). It knows which screen you're on, and if it can't help, your question goes to our team.
Last checked 29 September 2026