Quotes and deposit

Where to find it

How it works

1. Here is your request link (share it in your Instagram bio, for example), the text above the request form (for example: send a photo without make-up), the deposit percentage and within how many hours it must be paid.
2. With the quote the client sees your cancellation and no-show terms as short points and must tick them; those texts are under Information and terms.
3. You answer incoming requests under Clients → Requests and consultations.

Good to know

• Team members need the permission “Business settings”. The owner sets this under Settings → Team → Roles and permissions.
• Only when “Request and consultation” is switched on for your business, under Settings → Business setup → Type of business.

Related guides

• Requests and consultationsClients first send their wishes with photos, for example for permanent make-up or a tattoo. You send a quote with price, duration and deposit, and schedule the appointment once the client agrees.
• Clients and the client cardAll your clients, each with a card: details, appointments, invoices, notes, photos, allergies and consents.
• Folders on the client cardOn the client card, notes are always open at the top. Allergies, patch tests, lash advice, forms, consents, batch numbers and files sit below as folders you tap open. The salon chooses which folders show, for the whole team. You can also put Total spent on the card: how much this client has paid you in total. It then shows with the figures at the top.
• What your client sees (client portal)At nozaia.com/my (the old address /mijn works too) your client logs in with their email or Face ID. An overview shows their own appointments and invoices, and they can reschedule, cancel and book again. Booking while logged in works without re-entering their details. If they visit more salons it's all under one account, but each salon only sees its own client card. Even when you as a salon owner log in to the client portal, you only see your own appointments as a client there, not those of your clients.