Notes: one field per client
Every client has one notes field: Notes on the client record. You also see it in an appointment, on the left below the client. There's no separate note on an appointment anymore: whatever you enter as a note anywhere goes into that one field, below what was already there, with the day in front.
Where to find it
Where to find itThis isn't a screen of its own in NOZAIA.
How it works
- In an appointment: type in Notes below the client; it saves automatically.
- Add a note (under the three dots More actions, with a right-click on an appointment, or in the menu on your phone) puts the cursor in that field, after what's already there.
- When you book a new appointment in the calendar, what you enter under Note goes into the client's Notes, with the day of the appointment in front.
- If there was still a note on an appointment (from an online booking, or from before 27 October 2026), it moves into the client's Notes the first time you open that appointment.
- On the client record itself, Notes are at the top, with Add note.
If something doesn't work
I can't see the note that was on the appointment anymore.
It's now in Notes below the client (on the left in the appointment, or at the top of the client record), with the day of the appointment in front.
Related guides
- Clients and the client cardAll your clients, each with a card: details, appointments, invoices, notes, photos, allergies and consents.
- Folders on the client cardOn the client card, notes are always open at the top. Allergies, patch tests, lash advice, forms, consents, batch numbers and files sit below as folders you tap open. The salon chooses which folders show, for the whole team. You can also put Total spent on the card: how much this client has paid you in total. It then shows with the figures at the top.
- Requests and consultationsClients first send their wishes with photos, for example for permanent make-up or a tattoo. You send a quote with price, duration and deposit, and schedule the appointment once the client agrees.
- What your client sees (client portal)At nozaia.com/my (the old address /mijn works too) your client logs in with their email or Face ID. An overview shows their own appointments and invoices, and they can reschedule, choose a different treatment, cancel and book again. Booking while logged in works without re-entering their details. If they visit more salons it's all under one account, but each salon only sees its own client card. Even when you as a salon owner log in to the client portal, you only see your own appointments as a client there, not those of your clients.
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Still stuck?
In NOZAIA, open Support at the bottom of the sidebar (on your phone: in the menu under your name). It knows which screen you're on, and if it can't help, your question goes to our team.
Last checked 27 October 2026