Filters in reports
Above every report there is a bar with three buttons: the gear for columns and grouping, Filters, and the period. With Filters you only show what you are looking for, for example the completed appointments of one team member, only new clients, or only clients with a certain tag. Key figures, chart, table and the export all use the filtered rows.
Where to find it
How it works
- Open a report from Reports and tap Filters.
- A window opens with a block per subject: Team member, Category, Service, Channel, Appointment type, Cancellation reason, Appointment status, Client tags and Client group (on sales also Payment method, on products Product).
- Tap a block to expand it and tick what you want to see; within a block each ticked option counts, across blocks everything must match.
- Under Appointment type you choose All appointments or First ever appointments.
- Tap Apply.
- The button then shows for example Filters: 2 applied; the cross removes them all at once, and Clear filters in the window turns everything off.
- Your filters are kept until you change them, and go along in the export (PDF, Excel, CSV) and with Save as custom report.
If something doesn't work
A team member or service is missing from the filter.
The options in a block come from the rows in the chosen period: anyone who did nothing in that period is not listed. Choose a longer period. Status and Cancellation reason always show all options. First ever appointment counts an appointment if the client never had a non-cancelled appointment before.
In Fresha I could filter by location, where is that?
A salon in NOZAIA is one location, so there is nothing to filter by location. All other Fresha filters are there.
My report is empty after filtering.
No row matches all filters at once. Turn off a filter (tap Clear on a block) or pick another period. The cross on the Filters button removes everything at once.
Related guides
- ReportsAll the numbers of your business, to put together yourself
- Financial overviewRevenue, how people paid and what is left after commission
- By payment methodWhat came in per way of paying, so you can count your till
- Invoices and VATThe VAT rate is set per treatment and product, and fixed on the invoice at checkout. If you change a rate later, an old invoice doesn't change. The quarterly overview is at Reports → VAT.
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Still stuck?
In NOZAIA, open Support at the bottom of the sidebar (on your phone: in the menu under your name). It knows which screen you're on, and if it can't help, your question goes to our team.
Last checked 23 October 2026