ZIA, your AI receptionist

Où le trouver

Comment ça marche

1. Settings → Online → ZIA, your AI receptionist.
2. Switch on ZIA on my page for a chat window at the bottom left of your mini website.
3. ZIA answers visitors' questions with what's on your page (treatments, prices, opening hours, free slots); if it doesn't know, it refers to you.
4. Set the first line and what else ZIA should know (parking, entrance, no cash).
5. Choose whether ZIA may say if a product is in stock, and whether it may look up general questions (costs extra).
6. Set a cap per day and per conversation.
7. At the bottom you see the latest questions, without names, and what ZIA didn't know.

Bon à savoir

• Les membres de l’équipe ont besoin de l’autorisation « Business settings ». Le propriétaire la règle dans Settings → Team → Roles and permissions (l’app est en anglais).

Guides associés

• NOZAIA AIThe assistant on the overview that answers questions about your own revenue, appointments and clients, within your permissions. Support can't: it only knows the software.