ZIA, your AI receptionist

Wo du es findest

So funktioniert es

1. Settings → Online → ZIA, your AI receptionist.
2. Switch on ZIA on my page for a chat window at the bottom left of your mini website.
3. ZIA answers visitors' questions with what's on your page (treatments, prices, opening hours, free slots); if it doesn't know, it refers to you.
4. Set the first line and what else ZIA should know (parking, entrance, no cash).
5. Choose whether ZIA may say if a product is in stock, and whether it may look up general questions (costs extra).
6. Set a cap per day and per conversation.
7. At the bottom you see the latest questions, without names, and what ZIA didn't know.

Gut zu wissen

• Teammitglieder brauchen die Berechtigung „Business settings“. Die Inhaberin oder der Inhaber legt das unter Settings → Team → Roles and permissions fest (die App ist auf Englisch).

Passende Anleitungen

• NOZAIA AIThe assistant on the overview that answers questions about your own revenue, appointments and clients, within your permissions. Support can't: it only knows the software.