ZIA, your AI receptionist
Answers visitors' questions on your own page
Where to find it
Where to find itSettings → Online → ZIA, your AI receptionist
How it works
- Settings → Online → ZIA, your AI receptionist.
- Switch on ZIA on my page for a chat window at the bottom left of your mini website.
- ZIA answers visitors' questions with what's on your page (treatments, prices, opening hours, free slots); if it doesn't know, it refers to you.
- Set the first line and what else ZIA should know (parking, entrance, no cash).
- Choose whether ZIA may say if a product is in stock, and whether it may look up general questions (costs extra).
- Set a cap per day and per conversation.
- At the bottom you see the latest questions, without names, and what ZIA didn't know.
Good to know
- Team members need the permission “Business settings”. The owner sets this under Settings → Team → Roles and permissions.
Related guides
Did this guide help?
Still stuck?
In NOZAIA, open Support at the bottom of the sidebar (on your phone: in the menu under your name). It knows which screen you're on, and if it can't help, your question goes to our team.
Last checked 29 September 2026



