ZIA, your AI receptionist

Answers visitors' questions on your own page

Where to find it

Where to find itSettings → Online → ZIA, your AI receptionist
Open in NOZAIA

How it works

  1. Settings → Online → ZIA, your AI receptionist.
  2. Switch on ZIA on my page for a chat window at the bottom left of your mini website.
  3. ZIA answers visitors' questions with what's on your page (treatments, prices, opening hours, free slots); if it doesn't know, it refers to you.
  4. Set the first line and what else ZIA should know (parking, entrance, no cash).
  5. Choose whether ZIA may say if a product is in stock, and whether it may look up general questions (costs extra).
  6. Set a cap per day and per conversation.
  7. At the bottom you see the latest questions, without names, and what ZIA didn't know.

Good to know

  • Team members need the permission “Business settings”. The owner sets this under Settings → Team → Roles and permissions.

Related guides

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Still stuck?

In NOZAIA, open Support at the bottom of the sidebar (on your phone: in the menu under your name). It knows which screen you're on, and if it can't help, your question goes to our team.

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Last checked 29 September 2026

ZIA, your AI receptionist | NOZAIA Learn